Family Liaison Officer

The role of the Family Liaison Officer is to provide support, help and friendship for parents/carers and their children.

The aim of the FLO is to empower parents, encourage effective parenting and promote parental involvement in children's learning. The FLO can help in such circumstances as:

Family relationships
Housing or benefit issues
Advice and support
Challenging behaviour
Attendance issues
Domestic violence
Assistance with forms and letters
Assistance/support with appointments with outside agencies
Organising workshops for parents and children
Healthy living
Informal counselling

We understand that life can often be emotionally and physically challenging, and parents and carers sometimes need someone to talk too. We are a friendly face offering a listening ear. We are available to have informal chats about things that concern you as parents. As a team we also work with in partnership with statutory and voluntary agencies for the benefit of our families. Anything discussed between families and us will be in confidence, however, if we feel there is a cause for concern, we will need to discuss the issue with senior staff members to find the best way forward to support the family.